We understand insurance, from the policy to the close
We understand the relationships between issuance, endorsements, premiums, claims, reinsurance and actuarial close. That knowledge connects business decisions to the data, integrations and tools your insurer needs.
Let's discuss your operationsWhat we understand about your operations
A policy changes during its term
Endorsements, cancellations and collection movements affect information used by different teams. We understand why dates, states and the relationships between those movements must be preserved.
The close needs a reproducible basis
The same portfolio can produce different results depending on cutoff dates, movements and rules. We work with actuarial and accounting teams to preserve sources, criteria and the versions of parameters and models used.
Claims and reinsurance share dependencies
Notifications, payments, reopenings and reinsurance data connect to operations and the close. We understand why these links need validation with their owners and calendar coordination.
How we apply that knowledge
Integration of policy, claims and billing systems
We collaborate on connecting the policy administration system with the claims and billing systems. The source of each piece of data and its update frequency are agreed with the teams responsible.
Data for the actuarial close
We bring engineering so the actuarial team receives policy, premium and claims information already prepared. Their leads define which periods and which transactions each extract covers.
Traceability of the data behind the reserves
Every figure carries a record of the information that fed it. We work on that with the IT team, so the client's team can rerun a calculation on the same basis.
Reconciliation of premiums and claims with accounting
We build the checks together with the client's team to compare premium and claims transactions against the accounting records.
Connection of rating and reinsurance calculations
We work with the technical team to connect those calculations to the applications that call them. The formula stays with the area that defines it.
Testing on policy and claims cases
We take part in testing and validation with the client's team. We walk through cases such as endorsements, cancellations and reopened claims, and we coordinate releases away from close dates.
Services for your industry
Claims file preparation
Evaluate agents that organize documents, extract information and flag missing items for review. Coverage assessments and claims decisions remain with responsible professionals.
Why business knowledge matters
An agent preparing claim files needs to distinguish the policy in force, endorsements, dates and claim movements. Our insurance knowledge helps organize the evidence reviewed by the responsible professional.
We evaluate this opportunity with process owners and agree on scope, data and controls before implementation.
How we work alongside your team
We bring insurance knowledge to definitions shared by business, actuarial and technology teams. We follow movements from their source to the close, agree on cutoff dates and reconciliation criteria, and turn them into test scenarios. We coordinate releases with the operating calendar while keeping formulas and decisions with the teams responsible for them.
What matters when putting it into practice
Reproducible closes
Data and criteria for each close kept on record.
Source of each figure
As-of date, line of business and status for every policy and every claim.
Releases outside the peak
Testing and releases away from close and filing dates.
The way we collaborate adapts to the project
Our experience covers staff augmentation, fixed-price projects and time and materials. We define the model, the responsibilities and the oversight each engagement needs together with the client. CoralUnity stays involved throughout our participation, from onboarding through to the agreed delivery or transition.
Staff augmentation
We bring professionals into the client's teams and processes. We support their onboarding, performance and coordination, and we keep in touch with the project leads to give visibility into progress, needs and blockers. The client keeps the prioritization and direction of the initiative, and CoralUnity takes an active part in managing the people and the work in our charge.
Fixed-price projects
We agree on objectives, scope, deliverables and acceptance criteria before moving forward. We manage the execution of the scope we take on, coordinate dependencies with the client and surface any decision that could affect the plan. Changes are assessed together so everyone understands their impact on time, effort and budget.
Time and materials
We organize capacity and work around priorities that evolve with the project. We share progress, dedication and effort forecasts so the client can decide with real information. We support the management of the team and adjust planning together with their technology and business leads.
Oversight throughout the engagement
In all three models we agree on points of contact, review cadences and criteria for assessing the quality of the work. We coordinate deliveries, handle dependencies and escalate the blockers that need a decision. Documentation and knowledge transfer are part of the scope we define so the work can continue.
Let's discuss the links between your operations and the next close
We can explore policies, claims, reinsurance and close data to define how insurance knowledge, engineering and AI can support your team.